CCPC Model

Key elements of the Health 4 Community model

• Patient registers with their Health4Community practice (if not already registered).
• Patient nominates their ‘usual’ doctor – each patient would be allocated to a specific doctor of their choice (subject to doctor availability and capacity).
• Patient nominates their ‘usual’ doctor who provides all chronic and preventative care needs under the CCPC model framework.
• Patient has the option to see any available doctor for urgent appointments, if their usual doctor is not available or if a second opinion is requested.
• Patient can request a formal transfer of care to another ‘usual’ doctor at any time if desired.
• Individual CCPC review schedule developed as part of enrolment process, which would be valid for 1-5 years and supported by regular reviews agreed individually by patient and doctor.
• To remain enrolled in the CCPC model of care, patients must not miss more than 1 CCPC review appointment. If this occurs, you may be subject to being unenrolled from the programme.

CCPC Enrolment Patient Journey

What You Can Expect From Us

• Enhanced level of clinical care to maximise your health and wellbeing
• Access to all available primary care preventative health screenings and interventions
• A consistent healthcare team member(s) providing both urgent and routine healthcare needs
• Respectful and dignified treatment from everyone you come into contact within our practices
• We will not dictate what you should or shouldn’t do
• We will provide meaningful health education to empower you to make informed decisions about your individual healthcare journey

In Turn, What We Will Expect From You

• Attendance at all agreed intake and review appointments
• Proactively engage in your own healthcare, including all activities you have agreed to with your treating team
• Treat all staff at our practices with respect and dignity at all times
• Provide constructive feedback if you have any suggestions for service improvements